Information
GENERAL INFORMATION
All the prices that appear in our products include VAT.
Orders can be paid by bank card or by PayPal. The purchases are safe and the cards are validated by the issuing entity to avoid possible fraud.
We certify that all our products and their packaging are disinfected and free of covid-19.
We also certify that our premises have all the preventive measures and specialized cleaning to guarantee that they are free of covid-19.
In case of any doubt or question please contact us in the telephone numbers: +34 915 480 948 / +34 915 654 899 o by writing to info@tiendascodo.com. You can also go to any of our unique shops in the historic centre of Madrid and we will be happy to assist you.
PACKAGING
Envelopes and gift boxes. All our products and jewelry are delivered wrapped in tissue paper and in envelopes or boxes, in a bag with the brand logo and the card that proves the authenticity of the brand. Can you wait to give a present?
Sizes
Rings sizes.
Rings are offered in three sizes: 12, 14, 16, which corresponds to small, medium and large. In many cases the ring itself is adaptable and this is indicated in the technical description of each model.
Sizes of necklaces and chokers.
The technical description of each model includes the length of the necklace or choker and it also indicates if it has an extension and its length.
Many of the designs can be customized in the colours and lengths that you want.
Bracelets sizes.
It is also included in the technical description of each design. Bracelets are normally offered in three sizes: small (20 cm), medium (33 cm) and large (36 cm). Many of the designs can be customized in the length that you want.
USEFUL INFORMATION
Where can I buy CODO products?
In our unique shops in the historic centre of Madrid and through our website tiendascodo.com.
Where can I find information about CODO designs, prices and availability?
For information about our articles (characteristics, prices, availability) you can go to any of our CODO shops, it will be a pleasure for us give you information and advice about all our jewellery and accessories. You can find prices and characteristics of our designs in our website tiendascodo.com. You can also contact us at the telephone numbers: +34 915 480 948 / +34 915 654 899, write to our e-mail info@tiendascodo.com or contact us through our online form and we will be happy to give you all the information you need.
In which countries can I shop online?
In this moment, online shopping is only possible by visiting our website tiendascodo.com for Spain, Germany, Austria, Belgium, Finland, France, Ireland, Italy, Norway, Netherlands, Portugal, United Kingdom, Sweden and USA.
For all those countries in which we do not have any point of sale and/or online shop yet, we have a sales system through e-mail, by writing to our e-mail info@tiendascodo.com or through our online form. If you prefer you can also contact our team to make your purchase at the telephone numbers +34 915 480 948 / +34 915 654 899. In this case, in order to proceed with the purchase of an article, you have to indicate the model you are interested in, provide us with your details and we will inform you in detail about the entire purchase process and the shipment.
TEAM
A team of women committed to the right to freedom, equality and respect for the environment, directly supervises the quality and honesty of the entire process, from the idea, design, sales and after sales,
Working relationships are based on trust and transparency in the making of decisions. We do not admit any type of inequality or discrimination due to ideology, race, religion, sexual orientation, family situation, illness ... The whole team enjoys indefinite work contracts with the conditions and salaries established in the collective agreement of the sector. Equal treatment and legal and fair wages for all is an inalienable and central principle of our brand CODO.
MATERIALS
Most of the pieces are handmade, one by one, all different, imperfect, unique.
We take care and control the origin and traceability of the products and materials we use and the legality and honesty of the companies that supply them to us. We are looking for and we have close, well known, experienced and transparent suppliers. The gold and silver pieces carry the corresponding brand and all our products have an after-sales service that includes their repair.
The quality of the products, the transparency in the process of elaboration and sale, the proximity and closeness in the treatment, and the honesty and commitment with our clients are values and principles that we defend above all with our work.
